Mission Statement

Our mission is to help pets live longer, healthier lives while providing their families with trusted advice, exceptional veterinary care and genuine compassion.

About Vet Central Animal Hospital

At Vet Central Animal Hospital, we know that pets are family. Our mission is to provide compassionate, high-quality veterinary care in a welcoming environment where both you and your pet feel comfortable, supported, and valued.

Since 2012, our practice has been led by Dr Jay Dulichan, whose hands-on approach and commitment to clinical excellence have shaped the standards of care we provide today. Working alongside an experienced and dedicated team, Dr Dulichan remains actively involved in the diagnosis, treatment, and surgery of our patients while ensuring the practice continues to embrace the latest advances in veterinary medicine.

Our team shares a common set of values that guide every interaction: respect, kindness, open communication, professionalism, and a commitment to continuous learning. We believe that great veterinary care starts with listening, building trusting relationships, and treating every pet as if they were our own.

Personalised Care for Every Pet

We focus on preventative healthcare and thorough clinical investigations to help pets live healthier, happier lives. We also understand that visiting the vet can be stressful, so we have created an environment designed to make every visit as relaxed as possible.

Our approach includes:

• Separate consulting rooms for dogs and cats
• Stress-free handling techniques
• Longer consultation times
• Continuity of care with the same veterinarian whenever possible
• Individualised treatment plans tailored to your pet’s needs

Comprehensive Veterinary Services

Our fully equipped hospital allows us to provide most diagnostic and treatment services under one roof, giving you convenient access to advanced veterinary care.

Our facilities include:

• In-house laboratory for blood and urine testing
• Skin and ear cytology
• Digital radiography (X-rays)
• Modern dental suite with digital dental X-rays
• Fully equipped surgical theatre
• Hospitalisation and recovery ward
• On-site ultrasound performed by a visiting specialist veterinary ultrasonographer

Having these services available on site allows us to diagnose conditions quickly and begin treatment without unnecessary delays.

Appointments and Emergencies

We offer both online and telephone appointment bookings for your convenience. While appointments are recommended to minimise waiting times, we will always do our best to accommodate walk-in patients whenever possible.

If your pet requires urgent veterinary attention, please call us before you arrive if it is safe to do so. This allows our team to prepare for your pet’s arrival and provide prompt, efficient emergency care.

Caring for Pets. Supporting Their Families.

At Vet Central Animal Hospital, we are proud to combine advanced veterinary medicine with genuine compassion. Whether your pet is visiting for a routine health check, surgery, diagnostics, or emergency treatment, our team is committed to providing exceptional care at every stage of their life.